In any difficult conversation, you need the optimism that it can be worked out. It is also true that we must feel the urgency in getting through such a conversation and go on to a resolution for the situation that created the need for it.

We encounter many such conversations in the workplace. How do we have them without damaging the relationship that exists between us?

Read my article in CEOWorld Magzine:

Difficult Conversations: We can work it out!